What Is Field Service Management And Why Is It Important?
Field service management techniques and software can bring order to an inherently chaotic aspect of your business. Learn how in this article.
Effective team communication is a fundamental part of your business’s success. And it doesn’t matter if that exchange of information is verbal or written, between two people or two hundred — without good communication, your business will suffer.
In this article, we’ll help you understand why effective team communication is so important and discuss ways to help you improve it throughout your business.
Put simply, communication is an exchange of information between two individuals.
In good person-to-person communication, the communicator typically tries to adjust their style so that the recipient of the message understands things without too much trouble.
Team communication, however, extends beyond that fundamental interaction and encompasses the exchange of information between a large number of individuals in your business, each with their own unique way of understanding the issue.
That’s why it’s vital to strive for effective communication at all times. Making your team communication as effective as possible (e.g., clear and concise) will dramatically improve the way your team and your business operate.
Before we discuss ways to do that, let’s examine the benefits your business can hope to enjoy.
Productivity in the workplace suffers when your employees are confused about their responsibilities, what needs to be done, and other variables that affect how they work.
But when you have good communication within your business, you can avoid that confusion and improve productivity in the process.
With a clear and concise message, you’ll be able to exchange information in such a way that everyone knows what they’re supposed to do after the first explanation.
When you build effective team communication within your business, you also avoid the confusion that can dilute your message.
You’ll be better able to delegate tasks, facilitate uninterrupted work, and motivate everyone to do their best.
Each team member will be able to follow your instructions. That will save you time and prevent team members from becoming irritated because they’re confused about what they’re supposed to do.
Innovation relies on creativity. But that creativity won’t happen unless your employees feel free to communicate their ideas to others.
When your team members are reluctant to open up and be creative because of poor communication practices, innovation will suffer.
On the other hand, if you promote a healthy back and forth and keep the lines of discourse open between all individuals on the team, everyone will be more apt to pass their creative thoughts on to others.
A culture of creativity built on a foundation of good team communication reinforces itself and jump-starts innovation in all areas of your business.
Your team’s dynamic is like that of a family. As such, your employees will benefit from the same characteristics that make families strong: communication, cooperation, and solidarity.
Improving employee engagement is one way to help your team members build those traits. But it all starts with effective team communication.
Think of it this way: Effective communication leads to employee engagement. Employee engagement leads to cooperation. And cooperation leads to a sense of solidarity that can see your team through difficult projects or the ups and downs common to most businesses.
A strong team will produce strong results, be it in small ways or large. But how can you build relationships between team members in order to achieve these results? With effective team communication.
When coworkers talk with each other (and you), bounce ideas off each other, consider novel opinions, and discuss their progress, they are more likely to pull together as one unit rather than a group of separate individuals.
Good team communication makes a true “there’s-no-I-in-team” attitude possible.
Disagreements among employees can spread and infect the rest of your team if you don’t provide a timely remedy via effective team communication.
When you identify a problem, don’t wait to address the issue. Gather all the parties involved and encourage everyone to talk.
Keep in mind that healthy communication isn’t about who is right or wrong. Instead, it’s about being open, honest, and positive so that everyone feels their needs are met.
Team communication takes many forms and can be conducted through a variety of mediums. But not all mediums are conducive to every message.
When you consider which medium to use in any given situation, take a few moments to think about how you would feel receiving the information. Would email make it feel too impersonal? Would a hard copy be better for record-keeping purposes?
Matching your communication with the right distribution method for the job ensures that your team receives — and perceives — your message the way you intended.
Rather than simply assigning tasks and expecting your team to get right on it, take the time to explain why the activities you’ve given them are important.
Don’t assume that everyone knows why and how the assignment supports the rest of the project or where it fits into the overall plan.
When you say, “Do this because…” rather than just, “Do this,” you provide vital information about the reasons for a particular job and show the team why their work is valuable.
Clarity is vital if you want to improve team communication. To be as clear as possible, speak (or write) plainly and in a way that is easily accessible to your audience.
Give clear commands when necessary, and refrain from using ambiguous language whenever possible. Try to avoid jargon unless your team uses it often and it simplifies the communication process.
It will take some practice to achieve clarity in all your communication, but the benefits far outweigh the effort.
A successful team depends on a transparent workflow. Each employee needs to know when the deadlines are, who is responsible for each link in the chain, and other small details that can mean the difference between success and failure.
Effective team communication helps ensure that everyone knows what’s going on at every step of the process and that they’re all on the same page.
This may take significant work at first, but the results — a smooth-running and successful team — are well worth the effort.
Of course, you want your team to express their ideas; that’s an essential part of good team communication. But, when they do share, if you dismiss those ideas (even for legitimate reasons) without explaining the reasons why, employee morale can suffer.
Not everyone on your team will be privy to all the details that go into making a decision. But when you come to a conclusion based on proprietary information and don’t tell anyone, your team can suffer.
To help with this, offer reasons why you decided the way you did (e.g., tell your team why an idea won’t work). That way, they understand the thought process behind it all and can begin searching for new solutions.
Similar to keeping your business as transparent as possible is ensuring that everyone understands their role within the organization.
With good team communication and a complete organizational chart, you can establish team members’ responsibilities right from the start.
This helps clarify who has final approval and makes everyone aware of the proper channels they need to go through to get things done.
When it comes to team communication, the right tool makes everything easier. It streamlines communication — of course — but it also contributes to other vital aspects of your team’s activities such as task management, scheduling, time tracking, payroll, and labor costs.
In a very real way, the right communication tool often means the difference between success and failure both in the short and long term.
The one tool that does all that and more is the Inch app. The powerful features built into the Inch program can help you:
And, of course, there’s Inch’s advanced communication features, which allow employees and managers to perform a wide variety of tasks from their tablet or phone, including:
All of that and more without having to touch a mobile screen or report back to the office.
Inch really does help eliminate frustration for employees, headaches for managers, and inefficiencies for the business.
Whether you need help improving your team communication, assigning tasks to your remote workforce, or providing a better way to clock in and out and track work hours, Inch gives you unprecedented control over these and other aspects of your business’s workflow.
Inch simplifies an inherently complicated and chaotic process and makes it easier than ever to improve your team communication in every regard.
For more free resources to help you manage your business better, organize and schedule your team, and track and calculate labor costs, visit TryInch.com today.
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