What Is Workforce Management Software And Why Do You Need It?

Woman using a workforce management software

Workforce management software has made life easier over the past decade with the introduction of the cloud and business-specific apps for teams of all sizes.

What used to be a complex and time-consuming task that most managers avoided like the plague is now a streamlined process made simpler by the power of technology.

In this article, we’ll focus on the new generation of workforce management software and discuss why you need to incorporate it into your business.

What Is Workforce Management?

Woman using a workforce management software

Workforce management (or WFM for short) is a combined set of interrelated processes and practices that businesses use to guide, track, and improve the productivity of their employees — essentially, helping them perform at their best every day.

At first glance, workforce management may seem like little more than a list of jobs that need to be finished. While that is a big part of the process, it’s so much more than just checking off items on a to-do list.

It often involves:

  • Planning due dates
  • Directing employees where to work and what to work on
  • Testing
  • Tracking
  • Reporting
  • Enforcing deadlines
  • Integrating task dependencies
  • Creating priorities
  • Managing time on task
  • And so much more…

In some ways, workforce management looks a lot like project management, but the two are actually very different.

Project management focuses on the phases a large-scale undertaking goes through and the team effort behind it, while workforce management focuses on individual jobs that must be done to keep the project or the business running smoothly.

Sound like a lot of work? It is. But that’s why WFM software has become so important to businesses of all sizes and types.

What Is Workforce Management Software?

workforce management software

A mere 20 years ago, the complex task of keeping your team organized and focused on the job at hand was done almost exclusively with pen and paper (or a word processor or spreadsheet program if you were really lucky).

It was a difficult and time-consuming work that most managers dreaded.

But along came personal computers, laptops, tablets, smartphones, Wi-Fi, and the cloud. These advances made it possible for managers to access powerful workforce management software like Inch.

Apps such as Inch automated many of the complicated and time-consuming parts of the WFM process. This, in turn, allowed managers to dedicate more of their valuable time to improving the business itself.

Now, instead of spending hours planning and getting everyone organized, busy managers can create well-thought-out task assignments and schedules that incorporate labor-cost and overtime controls in a fraction of the time with just a few clicks or taps.

But saving time is only one of the many reasons why WFM software has become an integral part of business in the 21st century.

Why You Need Workforce Management Software

workforce management software

1) Improves Access

Modern, cloud-based workforce management software, like Inch, makes it possible — and remarkably easy — to access the necessary data anywhere, anytime.

It doesn’t matter if you’re on a desktop, a laptop, a tablet, or a smartphone, as long as you can connect to the internet, you can create schedules, assign tasks, make changes, and communicate with your employees.

2) Increases Productivity

Maintaining employee productivity can be a challenge for even the most successful managers.

The tools and resources in workforce management software simplify that task by providing insight into the way your employees operate and how that contributes to your business as a whole.

Armed with that knowledge, you can make the necessary changes to increase employee productivity company-wide.

3) Minimizes Errors

Using the tools of the past — pen, paper, Word, Excel — it is incredibly easy to make mistakes that ruin your task planning and execution.

But with workforce management software, the app itself will alert you when it detects an error.

How does this work? Inch incorporates a built-in artificial intelligence that keeps track of time off, time on task, hours worked, location of assignment, and other variables. This means if you arrange something incorrectly, the software will notify you to make a change.

With these features, you can minimize errors and keep confusion and conflict to a minimum.

4) Decreases Labor Costs

Labor costs are one of the largest expenses that most businesses have to deal with.

But with workforce management software in place, your business can gain more control over both the way your team works and the costs associated with this activity.

Decreasing labor costs in this way can have a profound effect on your company’s bottom line and, by extension, its ultimate success.

5) Improves Efficiency

workforce management software on a tablet

Workforce management software helps you discover ways to streamline workflows, improve communication, and boost efficiency throughout your business.

These tools promote a happier and more engaged team that is better able to tackle any problem or project that comes their way.

6) Eliminates Risk Of Non-Compliance

A big part of WFM as a whole is about complying with local, state, and federal employment laws. Where your business is located plays a large role in determining what those laws will be as practices differ from state to state, county to county, and even city to city.

When you use workforce management software to abide by all the statutes, regulations, and ordinances (e.g., payroll, overtime, work hours) — and communicate those rules to your team — you all but eliminate the risk of non-compliance in your area.

7) Integrates With Other Business Software

Business-specific workforce management software often integrates with other digital components of your business like payroll and invoicing.

This connectivity makes other complicated jobs easier because the information is already available for use. All you have to do is click a few buttons and the software exports the data into a wide variety of reports and formats.

With some apps, though, the integration isn’t as smooth as it could be and actually causes more problems than it solves. Not Inch. Our WFM tools integrate nicely with the Sling scheduling and budgeting software that many businesses already use.

No more cobbling together disparate apps that don’t work well together. Inch and Sling form a fluid pair that simplify and streamline a manager’s busy day.

8) Improves Recruiting

Finding the right employees for your team can be a difficult task.

With an effective and efficient workforce management software in place, though, your human resources department will be better equipped to recruit the high-potential employees your business needs to succeed.

Overall, workforce management is part of a larger program of strategic human resource management that operates with the goal of attracting, hiring, developing, rewarding, and retaining employees for their benefit and the benefit of the business as a whole.

A clear-cut WFM program — and the software to help you manage it — allows you to identify the needs of every department, match skills with positions, and recruit team members with specific goals in mind.

9) Streamlines Onboarding

Once you’ve recruited and hired the right employee for the job, how do you go about integrating them into the team?

With workforce management software in place, you won’t have to wonder. Your business’s human resources department will be equipped with the tools to create an onboarding program that is personal, effective, and efficient.

With help from WFM tools such as Inch, you’ll be able to initiate the onboarding process before your new hire’s first day, prepare your team for the new arrival, set expectations, and make the employee feel as welcome as possible.

Choose The Best Workforce Management Software

The Best Workforce Management Software

Want to improve the way your business and your team operates? Choose the best workforce management software available. Inch is that software.

Imagine leaving work at the end of the day with a sense of satisfaction and a completed to-do list. It may seem like an unattainable goal, but you (and your team) can achieve it — not by putting more time into work, but by making more of your time at work.

With the workforce management software in the Inch app, you can guide your entire staff — be they on-site, in the field, or working remotely — in the right direction in a timely and cost-effective way.

You can also help them stay productive and support them in their daily work, while simultaneously leading your business towards better growth. It’s a win-win for everyone involved.

Inch even helps you improve your own efficiency by allowing you to create, save, and reuse task templates for recurring work assignments so you don’t have to start everything from scratch.

Then, you can break down tasks into specific actions and distribute checklists so your team can easily meet expectations.

And that’s only the tip of the Inch iceberg. With Inch, you also get:

  • Powerful scheduling tools
  • Cloud-based schedule distribution and communication
  • A wide range of reports to help you make adjustments for the future
  • Paid-time-off control to help you keep expenses low
  • A built-in time clock
  • Messaging and communication features
  • And much more!

When it comes to organizing, managing, and optimizing your workforce, there’s no better suite of tools than Inch. Take your workforce management software to the next level by downloading the Inch app for free today.

For more free resources to help you manage your business better, save time and energy, and keep your team on task, visit TryInch.com today.

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